Business Consulting


Business Consulting

As a bridge builder between the Business and IT departments we act with strong professional competence and support towards our customers. We support you in strategic issues, in the optimization of processes along the value chain as well as in the transfer of the business requirements towards Applications.

With our strong IT and Business operations knowledge as well as with our methodological experience, we are your ideal partner for digitization and automation, process optimization, governance and organization, data strategy and project management.

Data Governance

Data governance ensures sustainability and defines the rules within the company. Strategic, organizational, architectural and regulatory aspects are essential elements of a holistic approach.

The We support you in the orchestration of data in business and IT, for example in the following topics:

  • BI and analytics strategy
  • Data quality
  • Regulatory data lineage (e.g. BCBS239)
  • Processes and organization
  • Enterprise Architecture
  • Master Data Management
  • Security and compliance

Project Services

Project management is a key success factor for the implementation independently of the project methodology used. The Callista group has experienced project managers, scrum masters, product owners, administration as well as organizational support. ​

We are also happy to provide our experience as coaches.

  • Project and Program Management
  • Project Management Office (PMO)
  • Scrum Master
  • Product Owner coaching and enabling

Debt Collection and Fraud Management

Bill-collection is clearly regulated in Switzerland and allows for an efficient and automated process. Creditors also enjoy certain freedoms in the structuring of their debt collection activities. It is therefore not advisable to simply enforce the legal process, but to optimise the income to debt ratio. Intelligent collection processes therefore combine legal frameworks with modern measures to minimise customer losses.

With the Callista Group you profit from many years of experience and know-how, in the collection environment. Starting from a portfolio of state-of-the-art reference processes through the reminders to loss-certificates, we support you with a methodology tailored to your collection processes. We advise you on the choice of the enforcement application, on to the definition of the degree of automation, on data exchange with the debt collection offices and cantons.