Debt Collection and Fraud Management
Bill-collection is clearly regulated in Switzerland and allows for an efficient and automated process. Creditors also enjoy certain freedoms in the structuring of their debt collection activities. It is therefore not advisable to simply enforce the legal process, but to optimise the income to debt ratio. Intelligent collection processes therefore combine legal frameworks with modern measures to minimise customer losses.
With the Callista Group you profit from many years of experience and know-how, in the collection environment. Starting from a portfolio of state-of-the-art reference processes through the reminders to loss-certificates, we support you with a methodology tailored to your collection processes. We advise you on the choice of the enforcement application, on to the definition of the degree of automation, on data exchange with the debt collection offices and cantons.